Your veterinary receptionist is one of the most important team members in your clinic. Being careful about who you hire can save you a lot of time and aggravation down the road. And while training is certainly an option, it’s best to look for candidates that possess certain key front desk skills right off the bat and who will also be a good fit with your practice culture. To make things a bit easier, here are a few essential questions to ask during the interview process that should help you pinpoint the best candidates.

More: https://blog.upbook.com/5-veterinary-receptionist-interview-questions-to-assess-front-desk-skills

There is, perhaps, no more essential role within your veterinary practice than that of your receptionist. This individual or team is responsible for making the critical first and lasting impressions on your clients and therefore can have a significant impact on your clinic’s bottom line. The five interview questions listed above should help you weed through your list of applicants and improve the chances of hiring the best person for the job.